About Crosswinds Center for Personal and Professional Development, PLLC

Crosswinds Center for Personal and Professional Development began with a vision – to provide high-quality, responsive, culturally-sensitive, and individualized services across the lifespan.  While our main service is the provision of mental health care to persons suffering from an array of emotional and relational problems, the vision is so much broader than this.  Our staff strives to be of service to those who want to improve their performance at work or other venue; to provide the tools to explore and develop those next career options; to find ways to more effectively lead organizations.

What’s in a Name?

The paragraph above explains why we focus on development that is both personal and professional.  So, why Crosswinds Center?  Our founder Dr. Hicks is a commercial pilot, and he talks about how much difficulty he had with learning how to land the plane comfortably so that his passengers didn’t wonder whether or not the landing gear was still attached to the plane or if they had been shot down.  The biggest problem was learning to deal with crosswinds.  Just like in life, the winds rarely blow the way that we want them to and we must make adjustments in order to get where we want to go.  At times, those adjustments are relatively small – and even when we don’t do it right things still work out just fine.  At other times, those adjustments must be so significant that they tax the limits of our skill, comfort, and equipment.  Occasionally, the winds are so great that no amount of adjusting will allow for a safe landing and a new destination must be chosen at least temporarily.  Reflecting on how one must deal with crosswinds as a pilot and how things may work out in any given situation provides insight into our own personal and professional destinations, and how forcing things or not being ready can result in very hard and uncomfortable landings.   

Meet Our Clinicians

Mitchell Hicks, PhD, ABPP

  • Licensed Clinical Psychologist (Illinois and Wisconsin)
  • PSYPACT Authority to Practice Telepsychology in these states.  
  • Florida Telehealth Psychologist TPPY1042 (verify here)
  • Board Certified Clinical Psychologist (American Board of Professional Psychology)
  • Certified Clinical Trauma Professional – II 
  • Commercial Pilot (Airplane Single- and Multi-Engine Land, Instrument Airplane)

.Dr. Hicks is “in-network” with Blue Cross Blue Shield PPO, Aetna, TriCare, and Medicare.

CLICK HERE TO READ MORE ABOUT DR. HICKS

Vilija Ball, PsyD

  • Licensed Clinical Psychologist
  • Clinical Supervisor
  •  PSYPACT Authority to Practice Telepsychology in these states
  • Certified Clinical Trauma Professional

Dr. Ball is “in network” with Blue Cross Blue Shield PPO, Medicare, Aetna, TriCare, Cigna, and Optum/United Behavioral Health.

CLICK HERE TO READ MORE ABOUT DR. BALL

Carolyn Trujillo, MSW LCSW

  • Licensed Clinical Social Worker (Illinois)
  • Clinical Supervisor

Ms. Trujillo is in network with  Blue Cross Blue Shield PPO, Aetna and Cigna.  Medicare, and Tricare are all in process. 

CLICK HERE TO LEARN MORE ABOUT CAROLYN

Marc Oster, PsyD

  • Licensed Clinical Psychologist (Illinois)

Dr. Oster is in network with Blue Cross Blue Shield PPO, Medicare, Aetna, Cigna, and United Behavioral Health (Optum). 

CLICK HERE TO LEARN MORE ABOUT MARC

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Carinna Tello, MS, LPC

  • Licensed Professional Counselor
  • Staff Therapist 
  • Providing Service in English and Spanish 

Ms. Tello is able to bill Blue Cross Blue Shield PPO and Cigna.

CLICK HERE TO LEARN MORE ABOUT CARINNA

Carinna Tello

Nicole Lesser, MA, LPC

  • Staff Therapist 
  • Focusing on children and adolescents 
  • Trained in EMDR

Ms. Lesser is able to bill Blue Cross Blue Shield PPO 

CLICK HERE TO LEARN MORE ABOUT NICOLE

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Joy Higgins, PsyD

  • Staff Therapist 
  • Doctorate in Clinical Psychology 
  • Has a particular interest in serving our veterans

Dr. Higgins is able to bill Blue Cross Blue Shield PPO and Aetna

Note that Dr. Higgins is ONLY available for virtual appointments at this time

CLICK HERE TO LEARN MORE ABOUT DR. HIGGINS

Dr. Higgins